Shipping + Handling
All items are ready to ship unless it is stated as pre-order. Orders include pre-orders are meant to be shipped together.
In stock items - orders are subject to verification and approval before shipping. Each item will be checked thoroughly before we send them to you. Please allow 1 to 3 business days for us to process.
* during SALE seasons, please allow up to 4 business days for us to get your items ready and shipped to you.
* we do not ship on Saturdays, Sundays or holidays. So for instance, if you placed your order on Friday, we won't ship them until Wednesday.
Email us at firstname.lastname@example.org for any rush orders.
FREE SHIPPING AUS WIDE on orders over $150
As of 23rd May 2018, we offer a flat rate of $8.50 (WITH TRACKING) on orders below $150. Usually it takes 3-5 business days for the parcel to arrive (please note that rural area might take longer).
An option of $6 (REGISTERED POST) can be chosen on order for 1 piece of accessory (e.g a pair of Socks/a bonnet).
Express post is available for $12.
Pick up - NOW AVAILABLE!! Pick up location is in Bentleigh East, S.E Suburbs Melbourne. We will email you to arrange pick up times once your orders are packed and ready to go.
FREE SHIPPING on orders above $150
Standard shipping is $19 on orders below $150 (WITH TRACKING). It usually takes up to 5 business days to reach your destination.
An option of $15 flat rate (NO TRACKING) is available at checkout for your preferences - delivery times is usually 7-10 business days.
The rest of the world
FREE SHIPPING on orders above $250
Our international shipping is $25 for a small parcel up to 500g (WITH TRACKING) on orders below $250. An additional cost will occur for bulky items (more than 4 items) depending on your parcel weight (invoice will be provided separately). Standard international parcel usually takes up to 6 business days to arrive at your destination.
An option of $19 flat rate (NO TRACKING) also available and usually takes up to 10 business days for the parcel to reach your destination.
Another option of $17 (REGISTERED POST) can be chosen on order for 1 piece of accessory (e.g a pair of Socks/a bonnet).
** All parcels are sent via Australia Post
** Minioke can not be held responsible for any missing parcels although we are working hard to get your parcels reach your destinations
Do not hesitate to email us email@example.com for other queries.