Shipping + Handling

All items are ready to ship unless it is PRE-ORDER. Orders include pre-orders are meant to be shipped together. 

In stock items - orders are subject to verification and approval before shipping. Each item will be checked thoroughly before we send them to you.

Please allow up to 48 hours processing times for both regular parcels and express.

RUSH ORDERS please email contact@minioke.com. We are happy to help!

NOTE:

- SALE seasons, please allow an extra 2 days on top of the normal processing times for the items to be dispatched.

- We don't ship on Saturdays, Sundays or Public holidays. So for instance, if you placed your order on Friday, it'll be dispatched on Tuesday the latest.

 

Domestic Shipping *NEW SHIPPING POLICY*

FREE SHIPPING AUS WIDE on orders over $150

As of 17th Oct 2018, we offer a flat rate of $9.50 (WITH TRACKING) on orders below $150. Usually it takes 3-5 business days for the parcel to arrive (rural area might take longer).

An option of $6 (REGISTERED POST) can be chosen on order for an accessory (e.g a pair of Socks).

Express post is available for $12 and takes 1-3 days to reach you depending on your location.

Pick up - Pick up location is in Bentleigh East VIC 3165, S.E Suburbs Melbourne. We will email you to arrange pick up times once your orders are packed and ready to go.

 

New Zealand

FREE SHIPPING on orders above $150

Standard shipping is $19 on orders below $150 (WITH TRACKING). Usually takes up to 5 business days to reach your destination.

An option of $15 flat rate (NO TRACKING) is available at checkout for your preferences - delivery time is usually 7-10 business days.

 

The rest of the world

FREE SHIPPING on orders above $250

Our international shipping is $25 for a small parcel up to 500g (WITH TRACKING) on orders below $250. An additional cost will occur for bulk items depending on your parcel weight (invoice will be provided separately). Standard international parcel usually takes up to 6 business days to arrive at your destination. 

An option of $19 (NO TRACKING) also available and usually takes up to 10 business days for the parcel to reach your destination. 

** International parcels are sent via Australia Post

** Minioke can not be held responsible for any missing parcels!

 

MISSING PARCELS

Please email contact@minioke.com if you didn't receive your parcel within the time frame.

 

Questions?

Do not hesitate to email contact@minioke.com for other queries.