HOLIDAY SEASONS SALE TERMS

Strictly NO RETURNS/EXCHANGES for ALL SALE items.

Please choose your size carefully!

Email contact@minioke.com prior to purchasing if you have any doubts choosing the perfect size for your little ones. We are happy to help.

  • OVERSOLD ITEM - In a condition we oversold an item and it becomes unavailable, we will immediately refund the amount of the items back to your account and a notification will be sent to your email address.
  • FAULTY ITEM - If there's any defective item we found before we pack and ship them, a refund will be made and the remaining items in your order will be shipped.
  • RETURN - We only accept a return for a store credit voucher in a condition if the item is faulty when you receive them. Please email contact@minioke.com within 7 days after receiving the item/s. If 7 days have gone by, unfortunately we can not accept your return requests. Return postage fee will be at customer's expense and we will then reimburse the fee as a store credit voucher.

Note: We recommend that you send the goods back to us via Australia Post trackable shipping. Minioke are not responsible for any missing packages.

Due to the nature of delivery fee to/from Australia, we apologise that EXCHANGE IS NOT AVAILABLE FOR OUR INTERNATIONAL CUSTOMERS. Defective item received in the mail, email contact@minioke.com within 7 days after receiving your parcel.

 

Contact

Email us contact@minioke.com if you have any other queries.