Sale Terms

SALE TERMS

NO REFUND/EXCHANGE for ALL sale items.

Final reductions - all promotional codes will be disabled during this sale period

Please choose your item / size carefully as we won't be able to make any amendment.

Pick up won't be available during this time - If you're a local and pick up is rather convenient, please leave a note at checkout and we will refund your ship fee straight away.

• OVERSOLD ITEM - In a condition we oversold an item and it becomes unavailable, we will immediately refund the amount of the items back to your account and a notification will be sent to your email address.
• FAULTY ITEM - If there's any defective item we found before we pack and ship them, a refund will be made and the remaining items on your order will be shipped.
• RETURN - Return for a credit voucher will only be accepted if the product is faulty. You will be responsible to contact us within 7 days after you received the item. Failing to do so, Minioke have the rights to deny your return requests. STRICTLY NO REFUND OR EXCHANGE.
• Return will only be processed if the item is: unworn, unwashed and the tag is still attached. If the item does not have all the conditions above, your return requests will not be accepted.
• Any damage to an item that you have purchased more than 30 calendar days, will be considered as wear and tear. No return/refund/exchange will be granted.

Note: All return parcels have to be shipped via Australia Post with the tracking provided. Minioke are not responsible for any missing packages.

Due to the nature of delivery fee to/from Australia, we apologise that EXCHANGE IS NOT AVAILABLE FOR OUR INTERNATIONAL CUSTOMERS. Defective item received in the mail, email contact@minioke.com within 7 days after receiving your parcel.

 

Contact

Email us contact@minioke.com if you have any other queries.